I like this post in another blog featuring an exchange between an MIS support person and a user:
Me: What would you like your password to be?
User: Oooh......ummmm......geeee.... How many letters does it have to be?
Me: 8 characters.
User: Oooohhhhh.... 8 huh? (under breath) 1..2...3...4...5..6..7......... Hmmmm......wow.....uhhhhh......
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