Before I get too excited..

Despite the arrival of the long missing statements;

* I'm still waiting to hear from the Fraud Department to find out what they are going to do.
* I still haven't heard from Billing Complaints
* Collections should be calling tomorrow night
* I can't have any more arguments about the infallibility of computers with Customer Service

All in all, I'm not too sure how far I've advanced.


...and now I've got to read through these damn statements.